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Blackfoot Training Solutions

 

PCI DSS TELEPHONE PAYMENT SECURITY

 

 

 

 

 

Why do we need this training?

Criminals are constantly looking for ways to steal payment card data.

The Payment Card Industry Data Security Standard requires contact centre or employees who take payments over the telephone to understand the importance of protecting payment card data.

 

WHAT WILL WE LEARN?

This module talks about the special security steps which are needed when you are taking payments over the phone; The need to understand and follow your company's Identification and Verification (ID&V) process, the importance of following your company's policy on where information can be recorded, where it can be transmitted, and how to dispose of paper records.

 

Who should receive this training?

Blackfoot’s PCI DSS Telephone Payment Security module is perfect for employees taking customer payments over the telephone.

 

What compliance standards does this meet?

The module is designed to meet PCI DSS compliance requirement 12.6

 

How many videos will I receive?

This module consists of three videos.

 

HOW LONG WILL THE MODULE TAKE TO COMPLETE?

3-5 minutes.

 

PCI DSS Telephone Payment Security image