Criminals are constantly looking for ways to steal payment card data.
The Payment Card Industry Data Security Standard requires contact centre or employees who take payments over the telephone to understand the importance of protecting payment card data.
This module talks about the special security steps which are needed when you are taking payments over the phone; The need to understand and follow your company's Identification and Verification (ID&V) process, the importance of following your company's policy on where information can be recorded, where it can be transmitted, and how to dispose of paper records.
Blackfoot’s PCI DSS Telephone Payment Security module is perfect for employees taking customer payments over the telephone.
The module is designed to meet PCI DSS compliance requirement 12.6
This module consists of three videos.